Last Updated: December 2025
Support IT Tech (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of our website visitors, clients, and partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.supportittech.com or use our services.
By accessing or using our website and services, you agree to the terms of this Privacy Policy.
We may collect personal and non-personal information in various ways, including but not limited to:
Personal information may include:
Full name
Phone number
Email address
Business name
Project requirements and communication details
Billing and payment-related information (only when required for services)
You provide this information voluntarily when:
Filling out contact forms
Calling or messaging us
Requesting a quote or consultation
Purchasing or inquiring about our services
Non-personal information may include:
IP address
Browser type and version
Device information
Operating system
Pages visited and time spent on the website
This data is collected automatically to improve website performance and user experience.
We use the collected information for the following purposes:
To respond to inquiries and support requests
To provide and manage our services
To communicate project updates and service-related information
To improve our website, services, and user experience
To process payments and invoices (when applicable)
To comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
We implement appropriate technical and organizational security measures to protect your data from:
Unauthorized access
Data loss or misuse
Alteration or disclosure
Although we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Our website may use cookies to:
Enhance user experience
Analyze website traffic
Understand visitor behavior
Cookies are small files stored on your device. You can choose to disable cookies through your browser settings; however, some website features may not function properly.
We may use trusted third-party tools and services such as:
Analytics tools (e.g., Google Analytics)
Payment gateways
Communication tools
These third parties have their own privacy policies, and we encourage you to review them. Support IT Tech is not responsible for the privacy practices of third-party websites or services.
All client-related data, including:
App source code
Server credentials
Business logic
Customer data
is treated as strictly confidential.
We use client data only for:
Project development
Support and maintenance
Technical troubleshooting
We do not access, use, or share client data beyond what is required to deliver services.
Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided personal information, please contact us immediately.
We retain personal data only for as long as:
It is necessary to fulfill service purposes
Required by legal or accounting obligations
Once data is no longer needed, it is securely deleted or anonymized.
You have the right to:
Access your personal information
Request correction or updates
Request deletion of your data (subject to legal obligations)
Withdraw consent for data usage
To exercise these rights, please contact us using the details below.
Our website may contain links to external websites. We are not responsible for the content or privacy practices of such third-party websites. We recommend reviewing their privacy policies before sharing any personal data.
Support IT Tech reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date.
We encourage users to review this page periodically to stay informed about how we protect your information.
At Support IT Tech, protecting your privacy is a part of our commitment to building trust, transparency, and long-term relationships with our clients.